RESUME |
|
Andy Truong Mississauga, Ontario (416)-555-5555 [email protected] Technical Skills • Strong understanding of network configuration and setup principles • Extensive knowledge of Microsoft Office Suite (Word, Excel, Access) • Quick learner with a keen interest in learning new software and technologies • Able to efficiently construct operating workstations from fundamental components • Exceptional level of detail and care taken in completing assigned tasks • Experienced with troubleshooting equipment Interpersonal Skills • Strong communication skills centered towards team and client-centric environments • Ability to make strong contributions on both an individual team level • Enjoys the challenge of multi-tasking and finding alternate solutions to problems • Organized and works well in a fast-paced environment Education Information Technologies Support Services (Co-op Program) - Expected Completion 2016 Sheridan College Industrial Design - 2009–2014 Ontario College of Art and Design University (OCADU) Work Experience I.T. Coop Student - January 2016 - May 2016 Orlando Corporation, Mississauga, ON • Providing first-level support for internal users • Creating I.T. documentation • Set up boardroom computer for screen projection • Performed company standard computer setup, imaged, and backup. • Cable management of boardrooms and offices Support & Software QA Representative - April 2015 - September 2015 Autoserve1 Inc., Toronto, ON • Performed product testing on developing software and compatibility on mobile devices • Worked closely with developers to record software glitches and verify fixes • Conducted data verification for system transfers and uploads • Multi-tasked between answering customer calls and creating support tickets Achievements 3rd -place award for Desktop Publishing Peel Skills Canada - Technological Skills Challenges (2009) 3rd-place award for Senior Level Industrial Design High School Design Exchange Canada Competition (2009) Honour Student Achievement - Design Exchange Canada Peel District School Board Stellar Awards (2009) |